HELP & GUIDES
Members
Last updated: September 2026
Checking in
At the gym, type your 8-character check-in code into the kiosk at the door: green screen, you're in. Your code is on your dashboard's Attendance card. If you're on a class pack, each check-in uses one credit; your dashboard shows how many remain.
Booking classes
Enroll in upcoming classes from your dashboard. If a class is full, join the waitlist; you're promoted automatically the moment a spot opens, in order. Cancel ahead of time if you can't make it; that frees your spot for the next person on the list. You'll get a reminder before classes you're enrolled in.
Your progress
The Skill progress card shows where your trainers have evaluated you across the gym's program; it updates every time a coach records an evaluation. The Attendance card tracks your streak and visit counts. If you're in fight camp, your weigh-ins, sparring history, and fight record appear too. If your gym runs connected devices (heart-rate straps, punch trackers), those workouts land in your history automatically.
Membership & billing
The Membership & dues card shows your plan, remaining class-pack credits, and any dues. Pay pending dues by card right from the dashboard, or at the front desk. Questions about your plan belong to the front desk; trainers can't change billing.
The store
Buy your gym's merchandise under Store; stock is live, and your order history stays on your account.
Visiting other locations
If your gym is part of a multi-location group, your membership and check-in code work at every location; check in at their kiosk exactly like at home.